Hotel Unger

Breakfast - there was a very good selection and choice of meats, fruit, breads, cereals and cheeses: as well as good choice for drinks. Service was good and staff friendly and attentive Location - was brilliant for us in the city centre very close to transportation hub - for S-Bahn for example which we used for travel outside city centre as well as use from and back to the airport. Room - the rooms we had were comfortable, clean and a very good size. Although one rooms was little too warm at times. Prior to our stay we asked the hotel to provide our two rooms to close together for our family and they did this. They also provided a twin room for one of the rooms (also asked for prior to stay) Staff - were very welcoming, helpful and could help in English where our German struggled. They were attentive when needed and helpful with any directions. Check in and departure - we were able to check in to our room earlier than usual time, which was very useful as we arrived in the morning. Check out was easy, and were able to leave our luggage securely for a few hours prior to our departure to the airport.

I had emailed ahead of time a requested an early check in due to my int’l flight. I got the formulaic reply that it might not be possible as the rooms needed to be cleaned. I was pleasantly surprised to receive an early check in upon arrival. Room was very spacious and balcony small but lovely to have doors open. Would have appreciated a chair on the balcony. View was top of roofs, but no street noise. Breakfast dry well-appointed. Would stay there again I as super close to the train station and King street,the shopping and eating district.

hotel's location is good. reception - friendly, courteous and helpful. there is a pub opposite the hotel run by owner Sally. Service is top-notch. smoking is permitted in the pub so if you are not a smoker, it is not recommended inside but there are tables and seats outside the pub.

Rooms were clean and well appointed. All staff was friendly and cooperative. Breakfast buffet was delicious. My American family and my German family were treated very well. Lobby and lounge were beautifully decorated for the holiday. Location was perfect for Christmas markets, restaurants, and trains.

Staff were great. Apples and water were gratis by front desk. Enjoyed the apples. “Included Breakfast” Cold breakfast was good. Had a nice selection of fruits, meat and cheeses. Room was nice, large, Bathroom was clean and shower didn’t leak/spray onto floor.